Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, GDPR), Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights, TRADE EUROESTRELLAS SERVEIS S.L. guarantees the protection and confidentiality of any personal data provided to us by our customers, in accordance with the provisions of the General Data Protection Regulation.
The Data Protection Policy of GREENMANDARIN SL is based on the principle of proactive responsibility, whereby the Data Controller is responsible for complying with the regulatory and jurisprudential framework and can demonstrate this to the corresponding supervisory authorities.
The data provided will be processed under the terms established in the GDPR. In this regard, GREENMANDARIN SL has adopted the legally required levels of protection and has installed all technical measures at its disposal to prevent the loss, misuse, alteration, or unauthorized access by third parties, as outlined below. However, the user must be aware that security measures on the Internet are not impregnable.
DATA CONTROLLER: Who are we?
Company Name: GREENMANDARIN SL Registered Office: Felipe Pedrell, 11, 03205, Elx, Alicante, Spain Tax ID (CIF): B54944038
PURPOSE OF PROCESSING: Why do we use your data?
All data provided by our customers and/or visitors to the GREENMANDARIN SL website or to its staff will be included in files, whether automated or not, created and maintained under the company’s responsibility. This is essential to provide the services requested by users or to answer questions posed by our visitors.
LAWFUL BASIS FOR PROCESSING: Why do we need your data?
a) Contractual relationship: This applies when you contract any of our services. b) Legitimate interest: To respond to the queries and claims you make and to manage the collection of overdue amounts. c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or information request you have submitted.
RECIPIENTS: Who do we share your data with?
We do not transfer your personal data to anyone, with the exception of public or private entities to which we are obliged to provide your personal data in compliance with a legal requirement. For example, tax law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
If, apart from the cases mentioned, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to make a decision in this regard.
DATA TRANSFER: Where might we send your data?
We will not perform international transfers of your personal data for any of the indicated purposes.
DATA RETENTION: How long will we keep your data?
We will only retain your personal data for as long as it is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, our internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.
In this sense, GREENMANDARIN SL will retain personal data, duly blocked, once your relationship with the company has ended, for the period of limitation of actions that may arise from the relationship maintained with the data subject.
Once blocked, your data will be inaccessible to GREENMANDARIN SL and will not be processed except to be made available to public administrations, judges, and courts for the purpose of addressing potential liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
SECURITY: How do we protect your data?
We make all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process from accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature, and the risks to which the data is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy standards, and in the event that we hire third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify their compliance.
UPDATES: What changes may occur in this Privacy Policy?
GREENMANDARIN SL reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments that may affect its compliance.
